Video conferencing is a technology that provides simultaneous transmission of video and audio between two or more users using hardware and software communication tools.
Video conferencing is already firmly established in the corporate environment and is used as often as telephony. At the same time, video conferencing has many advantages over phone calls and face-to-face meetings. It allows you to quickly resolve business issues, creates comfortable conditions for communication with colleagues, customers and partners, and also allows you to significantly save the company's money.
What is video conferencing?
In this article, we will consider the organizational issues of the use and implementation of video conferencing in enterprises. Technological aspects related to the use of videoconferencing are covered in this article.
Ways to Implement Video Conferencing
There are three main models for implementing a video conferencing system:
The dedicated solution is fully controlled by the customer and runs on his network.
The cloud solution, where the video conferencing service provider provides the infrastructure from the Internet, and the company uses its terminals (usually a PC).
Hybrid. This method involves the use of both models. For example, a company uses an internal video conferencing system for communication within the company and a cloud service for connecting external subscribers or holding large video conferences when the capabilities or capacity of their system are not enough.
Benefits of video conferencing
Saving time. Video conferencing allows you to meet with remote employees, partners, and clients without leaving the office. No travel time to the meeting place or business trip.
Ease of use. You can make calls and participate in conferences from a workplace or a meeting room using special video conferencing equipment, a computer, or a smartphone.
Scalability. The number of participants is limited only by the capabilities of the video conferencing infrastructure and your needs: you can communicate with one subscriber, a group of participants, or create a webinar that will be seen by thousands of people.
Realism. Video communication conveys much more emotions than a telephone conversation - this is important to establish contact with the interlocutor and resolve business issues. In addition, video communication does not allow distractions and focuses only on communication, as in a face-to-face meeting.
Safety. Modern video conferencing systems allow you to work in closed networks without connecting to the Internet, therefore, provide maximum data transfer security. When connecting to the network, TLS protocols are used, which allow you to securely encrypt information.